Introduction
DMIT SKITE is committed to providing equal and safe access to its electric train services for passengers with disabilities and those requiring special assistance. This guide explains the available services and how you can make your journey more comfortable and convenient.
How to Request Special Assistance
Passengers who need special assistance are advised to notify the DMIT SKITE Customer Service Center in advance. This allows our team to prepare the necessary support for your travel day.
Contacting Customer Service
You can contact our customer service through our official website at https://www.dmitskite.com or visit any train station to inform staff of your needs.
Accessibility Features at DMIT SKITE Stations and Trains
To support passengers with disabilities, DMIT SKITE provides multiple accessibility features:
- Ramps and elevators at every station for wheelchair users.
- Trained station staff available to offer special assistance, such as escorting passengers to seats or exits.
- Designated seating areas and space in train cars for wheelchair users and passengers with special needs.
- Audio announcements at stations and onboard trains to assist passengers with visual impairments.
Tips for a Smooth Journey
- Notify us early of your travel plans so we can arrange suitable assistance. - Arrive at the station a few minutes earlier to allow time for any extra support needed. - Speak with station staff if you require help during boarding, transfers, or exiting the train.
Additional Support and Information
If you have any questions or need to request special accommodations, please contact DMIT SKITE Customer Service via our website https://www.dmitskite.com or ask for assistance at any station. Our friendly and professional team is dedicated to ensuring your safety, comfort, and an accessible travel experience.
Conclusion
DMIT SKITE values inclusivity and strives to make electric train travel in Bangkok and its metropolitan area comfortable and accessible for all passengers. We look forward to serving you and ensuring a smooth journey on all our lines, including the Green, Blue, Pink, and Purple lines.
Comments
0 comments
Please sign in to leave a comment.